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PRESTO FAQ - Save More on GO, UP and TTC

Have questions about the discount when you transfer between GO, UP and TTC? Here are answers to the most asked questions.

The discount is applied to your fare when you travel between TTC and GO Transit or UP Express. This discount is available exclusively for PRESTO users who pay as they go with their card balance. It is not applied if you use a PRESTO monthly pass, cash, paper tickets, tokens or a Metropass on your PRESTO card.

Adults will save $1.50 and seniors and youth will save $0.55 cents in addition to the discount you already receive on regular fares for using PRESTO.

Yes, in this case you would receive both discounts as long as the TTC tap was within the three-hour GO Transit transfer window.

If you are travelling on TTC first, and then transferring to GO Transit or UP Express, the discount will be applied to your GO or UP fare. If your usual TTC fare is the $3.00 Adult fare, you will get $1.50 off your GO Transit or UP Express fare.

The discount is applied automatically so you’ll see a lower GO fare in the Amount column of your Transaction History.

Once you tap on GO you have three hours to begin your TTC trip to get the discount. Once you tap on TTC you have two hours to begin your trip on GO Transit to get the discount. Once you tap on UP Express you have one hour to begin your trip on TTC to get the discount.

When you are taking UP Express between Union Station and Bloor or Weston stations, you need to tap on and off the green PRESTO devices to get the discount. This is similar to how you need to tap on those devices to get your GO loyalty discount.

When you are taking UP Express to or from Union Station and Pearson Airport, you need to tap on and off the silver PRESTO devices to get the discount.

In the case of a significant GO Transit delay you can submit a GO Transit Service Guarantee claim online. At this time the GO Transit Service Guarantee system will only look at your GO trip and you will need to contact either the GO Transit Contact Centre or PRESTO Contact Centre directly to receive the further discount for your TTC trip.