A division of Metrolinx, an agency of the Ontario Government, PRESTO is the fare payment transit service for the Greater Toronto and Hamilton Area.
A division of Metrolinx, an agency of the Ontario Government, PRESTO is the fare payment transit service for the Greater Toronto and Hamilton Area.
Have a question or need some help with PRESTO? There’s a few ways to get in touch with us.
From within Canada/United States: 1-877-378-6123
Outside Canada/United States: 437-567-6030 (long distance charges may apply)
Our Interactive Voice Response system is available 24 hours a day, 7 days a week. Live agents are available to help and can assist you in multiple languages.
Monday to Friday 6 a.m. to 10 p.m.
Weekends 9 a.m. to 9 p.m.
Holidays 9 a.m. to 5 p.m.
PRESTO offers a 24/7 Virtual Assistant, as well as Live Chat Agents that are available during the same hours as our Contact Centre
Monday to Friday 6 a.m. to 10 p.m.
Weekends 9 a.m. to 9 p.m.
Holidays 9 a.m. to 5 p.m.
Please Fill the Form and we'll do our best to get back to you within 2 to 4 business days.
PRESTO Customer Service Centre will get back to you within 2 to 4 business days.
P.O. Box 28066, Waterloo RPO Parkdale, ON N2L 6J8
Contact your Transit Agency for information about fares and discounts, transit schedules, transfers, Customer Service Outlet locations and PRESTO device locations.
Brampton Transit
905-874-2999
Burlington Transit
905-639-0550
Durham Region Transit
1-866-247-0055
GO Transit
1-888-438-6646
Hamilton Street Railway(HSR)
905-527-4441
MiWay
905-615-4636
Oakville Transit
905-815-2020
OC Transpo
613-560-5000
Toronto Transit Commission (TTC)
416-393-4636
UP Express
416-869-3300
York Region Transit (YRT)
1-866-668-3978
