A major PRESTO update is underway to bring you enhanced features and big improvements. During this time, you may see some unexpected activity on your card or account.
Learn more.
Personal information is collected under the authority of the Metrolinx Act, 2006, and in accordance with FIPPA. Personal information you provide will be used, as requested, to respond to your enquiries, add you to an e-mail list that may send promotional messages, enhance and improve our services, or otherwise provide you with a personalized experience. For questions, contact: Manager, Customer Care, Metrolinx, 20 Bay St, Suite 600, Toronto, ON M5J 2W3, (416) 869-3600
97 Front Street West, Toronto, ON M5J 1E6, Phone: 416-874-5900
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PRESTO Refunds
To get a PRESTO refund for your physical PRESTO card or PRESTO card in Mobile Wallet must be added to a PRESTO account. Some PRESTO products are not refundable.