Tap On. Ride Easy.
We are currently following up on an issue that may have impacted a small number of PRESTO customers. If you bought a PRESTO card from Shoppers Drug Mart over the last month and you think your account balance may be incorrect, please reach out.
We want to help solve this, so give us a call at 1-877-378-6123. Sorry for the inconvenience.
PRESTO is an electronic payment system that eliminates the need for tickets, tokens, passes and cash. PRESTO works across local transit in the Greater Toronto and Hamilton Area (GTHA) and Ottawa, making paying for your trip simple, convenient and secure.
One card. Eleven transit agencies. It’s payment made easier.
Add money in person or online, even set up automatic reloading (Autoload) to make paying for your trip seamless.
Take the worry out of travel, if you set up a My PRESTO Account, card balances are protected from loss or theft.
Online: Order a card online. Your card will be mailed to you within 7-10 business days. You can create a My PRESTO Account or be without an account.
Buy in person: At a Customer Service Outlet. Your card is ready to use immediately, and your My PRESTO Account can be created online after 24 hours.
If you ordered a card with a My PRESTO Account from the PRESTO website, you'll need to activate it before you ride. Cards purchased in person are already activated.
Activate your card online or by calling PRESTO at 1-877-378-6123 and following the automated instructions.
After funds or a transit pass have been added to the card, you're ready to ride. Tap your card on a PRESTO device at the beginning of your ride to pay for your transit quickly, simply, and securely.
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