A potential Canada Post labour disruption could begin September 26 and would affect the delivery of  PRESTO cards ordered online and the processing of paper forms. To avoid any potential delays, we encourage customers to get their cards in person at a Customer Service Outlet, at select Shoppers Drug Mart locations, at Fare Vending Machines at TTC subway stations, and at select Ticket Vending Machines at GO and UP Express stations. Cards ordered by September 16 are expected to be delivered as usual, but cards ordered after September 16 could be delayed until any labour disruption is over. 

Share your thoughts about PRESTO in our customer satisfaction survey and you could win $100 on your PRESTO card! The survey is open now, until October 1st. You can access the survey by clicking the Customer Satisfaction Survey link.

The PRESTO website will be unavailable from approximately 10:00 p.m. on Friday, October 12 to late in the evening on Sunday, October 14 for a system update. To find out more, see our Notices page.