We know how important your personal information is to you. PRESTO is committed to keeping your information confidential.
We never sell our customers’ personal information and we ensure that staff that handle personal customer information receives the necessary training so that you can be confident your information is protected and used appropriately. This applies to all PRESTO and Metrolinx employees and agents.
Your information will only be shared with third parties in a very limited number of serious circumstances such as:
- To protect an individual life, health, or security in an emergency situation; or
- As required to comply with laws, regulations, subpoena or court order; or
- To investigate potential fraud, breach of legal agreement, or criminal acts
The PRESTO system meets Ontario’s Freedom of Information and Protection of Privacy Act (FIPPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) legislation to protect your privacy.