We know how important your personal information is to you. PRESTO is committed to keeping your information confidential.
We never sell our customers’ personal information and we ensure that staff that handle personal customer information receives the necessary training so that you can be confident your information is protected and used appropriately. This applies to all PRESTO and Metrolinx employees and agents.
Your information will only be shared with third parties in a very limited number of serious circumstances in accordance with PRESTO’s Privacy Policy and the Freedom of Information and Protection of Privacy Act (FIPPA) where:
- there are immediate and compelling concerns about an individual’s health or safety; or
- required to comply with laws, regulations, or court order; or
- an investigation is underway concerning a potential fraud or criminal offence.
In these rare situations, you can be assured that any request for information is considered very carefully to protect your privacy. Any disclosure of your personal information is compliant with PRESTO’s Privacy Policy and the requirements of FIPPA and only the minimum amount of information is provided.
Our Privacy Policy ensures that your information is protected at all times.