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Setting Up Your PRESTO Card

Learn how to set up your card and create a My PRESTO Account so you can begin travelling with PRESTO.

You should only purchase PRESTO cards and load funds or passes through authorized sales channels, which include prestocard.ca, Fare Vending Machines, Self-Serve Reload Machines, and our Customer Service Outlets. Never purchase a card or try to load funds and passes through an unauthorized seller.

There are two ways to order a PRESTO card:

Online: Order a Card Online  your card will be mailed to you in 7-10 business days. You can then choose to create a My PRESTO Account or remain without an account.

Buy in person: Purchase your card in-person at any Customer Service Outlet, or at a Ticket Vending Machine (TVM) or a Fare Vending Machine (FVM). Your card is ready to use immediately, and your My PRESTO Account can be created online within 24 hours.

If this is a replacement card, please do not register it, as this is done automatically as part of the card replacement process.

Create a My PRESTO Account

Creating a My PRESTO Account gives you access to great benefits including:

Protect your balance if your card is lost or stolen.

If your card is lost or stolen, you can block it and transfer your funds to a replacement card.

Set up Autoload (an automatic reload)

Whenever your card balance falls below the minimum balance that you set, it will automatically top up with an amount you choose. Set up Autoload now.

Set up automatic transit pass renewals (Autorenew).

Your selected transit passes will be added automatically to your card. Set up Autorenew now.

Obtain a Transit Usage Report (TUR) for income tax purposes

You can review and keep track of your travels by accessing your transaction history. You can also download a Transit Usage Report to assist with calculating your Public Transit Tax Credit.

Two ways to create a My PRESTO Account

Create a My PRESTO Account online

If you purchased a PRESTO card at a Customer Service Outlet, you will need to wait up to 24 hours before creating a My PRESTO Account online. Log into your account and have your PRESTO card number ready to enter.

Create a My PRESTO Account by mail

Visit our Forms page if you want to create your my PRESTO Account by mail.


Activate your card

If you ordered a card through your My PRESTO Account online you will need to activate it before you travel. You can activate your card online or by calling PRESTO at 1-877-378-6123 and follow the automated instructions.

Start making your travel easier today.