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Setting Up Your PRESTO Card

Learn how to set up your card and create a My PRESTO Account so you can begin travelling with PRESTO.

You should only purchase PRESTO cards and load funds or passes through authorized sales channels, which include prestocard.ca, Fare Vending Machines, Self-Serve Reload Machines, and our Customer Service Outlets. Never purchase a card or try to load funds and passes through an unauthorized seller.

There are two ways to order a PRESTO card:

Online: Order a Card Online  your card will be mailed to you in 7-10 business days. You can then choose to create a My PRESTO Account or remain without an account.

Buy in person: Purchase your card in-person at any Customer Service Outlet, or at a Ticket Vending Machine (TVM) or a Fare Vending Machine (FVM). Your card is ready to use immediately, and your My PRESTO Account can be created online within 24 hours.

If this is a replacement card, please do not register it, as this is done automatically as part of the card replacement process.

Benefits of a PRESTO Account

Create a My PRESTO Account and get access to some great benefits including:


Balance Protection

If your card is ever lost or stolen, you can block it and transfer your funds to a replacement card.



Funds will be added to your PRESTO card automatically and instantly whenever your balance falls below a set amount. Set up Autoload now.



Next month’s transit pass will automatically be added to your card. Set up Autorenew now.


Manage Multiple Cards

Manage up to 10 different PRESTO cards with one PRESTO account.

Create a My PRESTO Account Online

If you purchased a PRESTO card at a Customer Service Outlet, Shoppers Drug Mart location, Fare Vending Machine or Ticket Vending Machine, you need to wait up to 24 hours before creating a My PRESTO Account online.

Activate your card

If you ordered a card through your My PRESTO Account online you will need to activate it before you travel. You can activate your card online or by calling PRESTO at 1-877-378-6123 and follow the automated instructions.

Start planning your trip.