How is my card charged when I use PRESTO contactless?
My partner and I are travelling together, can we pay with the same card?
Can I use my debit card?
Why do I need to tap on and off with the same payment method?
What is a mobile wallet and how does it work?
What is card clash?
I’m looking to get a Student/Senior discount, what PRESTO product should I use?
What if I forget to tap off on UP Express?
I tapped on but now I want to cancel my trip. How do I do this?
Do I need to add a virtual PRESTO card into my mobile wallet?
Phones & watches are password protected. Won’t that cause line-ups before tapping?
Can I use a credit card, debit card, phone or watch with a card in a mobile wallet when transferring from GO Transit or UP Express to other transit agencies, such as TTC?
What is an unpaid fare?
Why doesn’t my contactless payment work?
Why do I need to verify my card information?
What is a Fare Inspection? Why is there an Inspection Fare charge on my card?
How will PRESTO charges appear in my bank statement?
Why is there a hold on my bank account funds?