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FAQs
Overview
New to PRESTO
Account Management
Load Card
PRESTO in Google Wallet
PRESTO in Apple Wallet
PRESTO contactless
Tapping and Transferring
PRESTO app
Fare Type
Student Programs & Vouchers
Lost or Damaged Card
Tax Credit
Privacy and Security
Student Programs & Vouchers
Have questions about your U-Pass or PRESTO Voucher? Get the answers to some of our most asked questions.
What school programs are offered by PRESTO?
What programs exist for students not attending any of these institutions?
How do I pay for transit using my U-Pass?
What is a PRESTO Voucher?
How do I redeem a voucher code for U-Pass on a PRESTO card in Mobile Wallet?
How do I redeem a voucher code for U-Pass on a physical PRESTO card?
My voucher code did not work on my replacement PRESTO card? What should I do?
I believe I am entitled to a U-Pass, but I have not received one. What should I do?
I redeemed a voucher code for a U-Pass on my PRESTO card but I don’t see my U-Pass when I check my card. What should I do?
Who do I contact for technical support for my U-Pass?
Why can’t I add funds to my PRESTO card with a PRESTO Voucher?
Why can’t I add a transit pass to my PRESTO card with a PRESTO Voucher?
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