Customer Service Outlets can be found at transit locations across the Greater Toronto and Hamilton Area (GTHA) and Ottawa.
You should only purchase PRESTO cards and load funds or passes through authorized sales channels, which includes Shoppers Drug Mart, Fare Vending Machines, Self-Serve Reload Machines, prestocard.ca and Customer Service Outlets. Never purchase a card or try to load funds and passes through an unauthorized seller.
*Not all locations offer all of these services.
Phone: 905-874-2999
Bramalea Terminal - 160 Central Park Dr., Brampton
Downtown Terminal - 8 Nelson St., Brampton
Brampton Gateway Terminal - 501 Main St. S., Brampton
Clark Transit Facility - 185 Clark Blvd., Brampton
Sandalwood Transit Facility - 130 Sandalwood Pkwy. W., Brampton
Trinity Common Terminal - 164 Great Lakes Drive, Brampton
Phone: 905-639-0550 (Busline) / 905-639-5158 (Handi-Van)
Downtown Bus Terminal - 430 John St., Burlington
Phone: 1-866-247-0055
Oshawa Centre, United Way Information Kiosk, 419 King St W, Oshawa, ON L1J 2K5
Pickering Town Centre Guest Services, 1355 Kingston Road, Pickering
Regional Headquarters, 605 Rossland Road East, Whitby
Westney Division, 110 Westney Road South, Ajax
Phone: 1-888-GET ON GO (438-6646)
Visit the Stations page on gotransit.com for a list of stations, terminals and agencies. Some stations have limited hours.
Phone: 905-527-4441
Municipal Service Centre – Ancaster, 300 Wilson Street East, Ancaster
Municipal Service Centre – City Hall, 71 Main Street West, Hamilton
Municipal Service Centre – Dundas, 60 Main Street, Dundas
Municipal Service Centre – 777 Highway #8, Stoney Creek
HSR Ticket Office – 36 Hunter St. E., Hamilton
Phone: 905-615-INFO (4636)
Burnhamthorpe Community Centre - 1500 Gulleden Drive, Mississauga*
Carmen Corbasson Community Centre - 1399 Cawthra Road, Mississauga*
City Centre Transit Terminal - 200 Rathburn Rd. W., Mississauga**
Clarkson Community Centre - 2475 Truscott Drive, Mississauga*
Erin Meadows Community Centre - 2800 Erin Centre Boulevard, Mississauga*
Frank McKechnie Community Centre - 310 Bristol Road East, Mississauga*
Huron Park Community Centre - 830 Paisley Blvd, Mississauga*
Malton Community Centre - 3540 Morning Star Drive, Mississauga*
Meadowvale Community Centre - 6655 Glen Erin Drive, Mississauga*
Mississauga Valley Community Centre - 1275 Mississauga Valley Boulevard, Mississauga*
River Grove Community Centre - 5800 River Grove Ave., Mississauga*
South Common Community Centre - 2233 South Millway, Mississauga*
*Please note: These locations are for specific transactions such as: purchasing a card, setting a concession fare and loading value onto a card (payment can be made by cash, credit or debit).
**Full PRESTO services available.
Phone: 905-815-2020
Oakville Town Hall - 1225 Trafalgar Rd., Oakville
Oakville Transit Office - 430 Wyecroft Rd., Oakville
NOTE: Identification may be required to set certain fare types. More information on identification requirements can be found on the TTC website.
Phone: 613-741-4390
Ben Franklin Place / Place Ben-Franklin - 101 Centrepointe Dr., Ottawa
City Hall / Hôtel de ville - 110 Laurier Avenue West, Ottawa
Kanata Client Service Centre / Centre du service à la clientèle Kanata - 580 Terry Fox Dr., Kanata, Ottawa
Lincoln Fields Station / Station Lincoln Fields - 2451 Carling Ave., Ottawa
Place d'Orléans Station / Station Place d'Orléans - 110 Place d'Orléans Dr., Ottawa
Rideau Centre / Centre Rideau - 50 Rideau St., 3rd Floor, Ottawa
St-Laurent Station / Station St-Laurent - 1300 St-Laurent Blvd., Ottawa
You can buy and load PRESTO cards and other fare products at OC Transpo Ticket Machines.
Visit the Ticket Machines page on octranspo.com for a list of Ticket Machine locations.
Phone: 416-393-INFO (4636)
Davisville Customer Service Centre - 1900 Yonge Street, Toronto
Our new and easy-to-use Fare Vending Machines can be found at all TTC subway stations.
Our new Fare Vending Machines allow you to:
Phone: 416-869-3300 (Local) or 1-844-GET-ON-UP (438-6687) (International)
Bloor Station - 1456 Bloor Street West, Toronto
Pearson Airport, Terminal 1 - 6301 Silver Dart Drive, Mississauga
Union Station - 61 Front Street West, Toronto
Weston Station - 1865 Weston Road, Toronto
Phone: 1-866-668-3978
City of Markham - 101 Town Centre Blvd., Markham
Gateway Newstands (Finch GO Bus Terminal) - 5697 Yonge Street
SmartVMC Bus Terminal - Vaughan Metropolitan Centre
Please note: Monthly passes for the current month are available during the first 14 days of the month; next month's pass is available during the last 14 days of the month.
